Given the source of COVID-19 and recent similar viral outbreaks, there’s no reason to think that another one won’t happen again – and sooner rather than later.

Are we willing to do and spend what’s necessary to prevent another pandemic? From the data I’ve seen, it seems like the cost of critical preventive activities is far less than the costs we’ve already incurred, and will continue to incur, since COVID-19 has reached pandemic status.

Viruses vs. Pandemics

It’s important to differentiate between preventing viruses and preventing pandemics. Webster defines a pandemic as an “outbreak of a disease that occurs over a wide geographic area and affects an exceptionally high proportion of the population.”

So, when the first cases of this latest virus were reported in China was it a pandemic? No, this was simply another new virus that had made its way from wild mammals to the human race.

In the following weeks, though, the COVID-19 virus wasn’t contained. And as it spread to other cities, regions, and continents, with a rising number of fatalities, COVID-19 crossed that admittedly fuzzy threshold to the point where it could legitimately be considered a “pandemic.”

Preventing/Minimizing viruses

There are hundreds of species of bats and they continue to carry a wide variety of constantly evolving coronavirus variants. Some of the viruses prove to be relatively harmless when passed to humans. Others are incredibly contagious and deadly.

Nipah, HIV/AIDS, SARS, MERS, Ebola, Zika, and now SARS-CoV-2 (the virus that causes COVID-19) … it’s very likely that each of these was caused initially by animal-to-human contact. Unusually it stems from bats but sometimes other animals, such as pigs or camels serve as a middle mammal in the exchange.

To minimize the emergence of another new and deadly virus that can lead to pandemics, we, and this is a global “we” – including governments at the highest and lowest levels, can create systems to minimize the instances of these exchanges by:

• Eliminating the wildlife markets that exist in some countries and cultures
• Not only reducing deforestation, but increasing forestation to restore buffer zones between the habitats of wild animals and domestic livestock

Think what you will about the United Nations, the World Health Organization, and other regional or global collectives of national, sovereign governments, but these kinds of collectives are exactly what’s required to coordinate any kind of global efforts to accomplish this. There can be no weak links among nations because viruses cross borders with ease.

Manage the Meat?

But beyond minimizing the emergence of new viruses at their source, what about protecting our food supply? We should at least consider these steps as well:

• Prohibit the sale of raw meat that hasn’t been irradiated, cleansed with UV lighting, or undergone similar measures.
• Transition to lab grown meat, also called “clean meats” or “cultured meats“.
• Continue to develop and promote plant-based meat substitutes
• Stop eating meat altogether

These all make sense in theory, and they may be beneficial in their own right. But the fact is that pandemic viruses have never started with hundreds of people eating virus-laden meat. Pandemics all begin with one person.

Once that animal to human threshold is crossed in one person (Patient Zero), no amount of meat irradiation or vegetarianism will stop the virus. From that point on, it’s passed through normal, person-to-person interaction – sharing space, breathing air, or coming into contact with bodily fluid, as in the case of Ebola and HIV/AIDS.

So, we need to go back to that fundamental point: minimizing new viruses means reducing the likelihood of these initial interactions and infections ever taking place. That said, I don’t think it’s possible to prevent another viral outbreak, but we certainly can prevent another pandemic.

Pandemic-Proofing

Okay, so maybe we’ll always have some periodic emergence of localized, horrible viruses. How do we keep them from spreading? How do we “pandemic-proof” the world?

We’ve learned a lot in the last six months, lessons we seem to learn about every century or so, about how to slow a virus and contain its spread. Medical science has a lot to say about how to prevent a virus from becoming a pandemic. Trace the contacts of infected people. Quarantine suspected or actual cases. Dutifully wash hands and surfaces. Wear masks. Limit public gatherings. Socially distance.

We’ve also been reminded that healthcare workers need to have quick access to certain equipment and supplies, especially personal protection equipment (PPE), ventilators, and other medical necessities.

Additionally, in a recent article, William A. Haseltine, formerly of the Harvard Medical School and School of Public Health, points out that antiviral drugs (as opposed to vaccines) can control a coronavirus by binding and blocking the enzymes that most of them need in order to grow. Those enzymes are similar across all coronaviruses. He suggests that it’s not only advisable but very possible to stockpile combinations of these drugs under the BioShield program adopted after 9/11 that’s intended to prevent “new and emerging biological threats.”

Cost-Benefit Analysis

Yes, all of this costs money – from reversing deforestation, to educating people about consumption of exotic animals, to stockpiling drugs, to maintaining a significant cache of healthcare worker PPE and citizen masks. There’s no definitive figure that captures all of these, but let’s at least start with:

Conservation International’s estimate that we need to make an investment of between $22.3 billion and $30.1 billion per year (globally) to address deforestation and to minimize the spread of viruses from wild mammals to humans. They compare that figure to the $10-20 trillion that COVID-19 has cost the global economy in 2020 alone.

Researchers at Princeton University offer an even more compelling case for these expenditures. They estimate that the global price tag to regulate the wildlife trade, maintain adequate disease surveillance, and reduce deforestation in critical areas (all at a total cost of $260 billion over 10 years) is a little more than two percent of the estimated global economic cost of COVID-19 over time.

These are very rough estimates of course but if we compare a few billion to the trillions we’re currently spending, plus the magnitude of benefits to humanity makes these programs seem like a pretty solid investment!

Our goal needs to be to not only pandemic-proof our world, but to pandemic-proof our future!

A couple days ago I was contacted by Anastasia Levchenko. Chief Correspondent for the Sputnik News Agency based in Italy.  She asked if I could answer a series of interview questions about the changing state of the world as a result of the coronavirus.

She specifically asked me to give a futurist perspective on the issues.

Never before in history have we seen the dashboard of life having so many knobs twisted, levers pulled, buttons pressed, and dials tweaked than we had in the first few months of 2020.

For this reason every macro trend we can identify will have countless micro trends associated with it. Every convincing scenario we sketch out will have countless nuanced versions that have similar rings of truth.

Throughout everything, technology will progress, our challenges will still be there, and every problem will still have an opportunity to solve it.

Every lifetime is still amazingly short so it will be up to us to make the most of the years we have to work with.

1. In your opinion, how will the coronavirus emergency that the whole world is experiencing change the concept of leadership?

Every day another 26,000 people die of cancer. Why isn’t that making headlines?

The reason I’m asking this is because good leadership is about perspective and priorities.

Statistics show that every year 730,000 people die of Malaria, 887,000 from Hepatitis B, 1.1 million for Tuberculosis, and 9.6 million from cancer. So how should our leaders be setting their priorities today?

We’ve just hit a giant reset button on all of humanity, but it’s largely being driven by our current state of fear and panic. It’s inconceivable to think that leaders won’t be severely criticized for bad decisions after things die down.

That said, I’m not sure it’s even possible to make good decisions in our present situation.

We’ve gone from “ignorance is bliss” to an era where “we know we have a problem but we don’t know what to do about it.”

Ratchet forward a few more years and we reach a time where we “know we have a problem AND we’ll know how to fix it!”

In spite of all our advances, we still only know enough to be dangerous.

Future leadership will be far more data driven with exponentially more data points to determine both perspectives and priorities.

A great crisis is where great leaders are born!

The recent wave of layoffs and unpaid vacations will force companies and factories to be more efficient when it is all over. Many business operations are seeing much more efficient operations during the crisis and now realize they can get by with far fewer employees and as a result cut back.

At the same time, many are using this time to launch new products, new businesses, and new services. Anyone who had been waiting for the right time to launch their “side hustle” understands that now is the right time.

The need for safety is giving rise to a whole new set of protocols!

2. How will it change the defense systems of various countries? Will states prioritize more preparedness for biological weapons use and preparedness for pandemics?

The age of heavy guns and hardware is ending, and bio, cyber, and mind wars are just beginning. The concept of imminent risk and menacing danger is being reframed around non-intuitive, non-visible, and non-obvious threats.

Most countries will amp up their AI detection networks designed around making invisible threats visible. Every border crossing, international terminal, and port of entry will have growing levels of sensor, video, and audio detection with an explosion of drone fleets and swarms to add coverage.

Border walls will become simultaneously visual and physical, audibly acoustic, digitally obvious, aromatically distinct, and tactically discernible. The goal will be that no germ, virus, bacteria, fungi, or protozoa will have the power to cross undetected.

At the same time, with Europe taking the lead on the “right to be forgotten,” we’ll soon see a number of similar type causes, driven by tech innovation, like the “right to be digitally invisible,” the “right to be physically invisible,” and the “right to be totally undetectable.” (Check out our interview with Privacy expert Jules Polonetsky).

Anyone crossing a border should expect the equivalent of a full cavity search, done imperceptibly, for the most part, with remote scanners, swarmbots, and AI networks.

The job of being a spy just got exponentially more sophisticated.

Working at home has never been so isolating and liberating at the same time!

3. Talking about work culture and management culture – how will they be impacted by Covid-19? Will more and more people opt for working remotely, feeling more secure this way? Will it become a new normal?

This is such a unique period in history because the normal s-curve adoption rates in many areas of tech have been replaced with a straight vertical line. Anyone who can possibly work from home has been forced to learn all the tools and apps necessary to become functional in that type of environment.

Workers have had to learn on-demand food delivery apps like Uber Eats, GrubHub, Caviar, and Doordash; grocery delivery apps like Instacart, Peapod, and AmazonFresh; and supply delivery apps like Dolly, Amazon, UPS, and Postmates.

Dark stores, dark supermarkets, and ghost restaurants are quickly replacing traditional retailers with non-customer-facing distribution centers. A ghost restaurant is a food service business that serves customers exclusively through delivery of online orders. Many are being designed to facilitate a “click-and-collect” service for those wanting to drive up and take home the orders themselves.

The work-from-home culture requires a unique set of tools like fiber to the home, WiFi, and VPNs for security. It requires state-of-the-art hardware, computer, mouse, large display, camera, microphone, and keyboard. Workers need to be proficient in messaging tools like Slack, Teams, Messenger, WhatsApp, and WeChat. They also need to be well-versed in video conferencing tools like Zoom, Skype, Hangouts, and BlueJeans.

Ironically, most traditional colleges are not teaching the necessary skills for online tools and apps. Most home-based workers will need a solid understanding of collaborative tools such as Google Suite, Office 365, Office, and Quip; project management and workflow tools like Airtable, Trello, Jira, and Clubhouse; and file storage apps like Dropbox, Google Drive, OneDrive, and iCloud. 

However, there is much more involved in having people work-from-home than tools, apps, and hardware. Workers need to be motivated self-starters, with good time-management skills, who feel comfortable in the isolation of their own homes. Managers need to manage differently. And homes will need the dedicated space conducive to home-based businesses. For example, young kids at home make it difficult to focus and conduct a Zoom call.

In general, we should expect to see a sharp increase in work-from-home operations, but at the same time, we’ll also see a sharp increase in demand for coworking spaces that fulfill our need for social contact in a collaborative workspace environment.

4. What about our daily routines and lifestyles – when the pandemic is over, how are they going to change in general? Are we going to travel less and feel more insecure in the globalized world? Which consequences may it bring?

For people all over the planet, the COVID-19 crisis is a deeply personal experience.

Some are watching every newscast waiting for the next update. Others are scrambling to reengineer their own career path to take advantage of emerging opportunities. Many are living in a state of fear, not knowing where their next meal will come from or who will take care of their children.

Every newscast is building on the fear and panic, driving many into a state of depression, anger, and hopelessness. Savvy politicians are trying to reposition their agenda to take advantage of it. No one is being left unscathed.

This is a pandemic that will never end. It will leave deep scars on both the social and business fabric of society. For many industries, like those working in travel and vacation businesses, the recovery will take years, maybe decades.

The entire world is now much more aware of itself than ever in the past. The crisis becomes the common thread we all share, and we feel comfortable sharing our own personal experiences with online acquaintances on the other side of the world.

For most of us, if we’re not in survival mode, we’re keeping a close eye on how close we’re getting to it. We’re constantly looking for signs of hope, a light at the end of the tunnel, and random acts of kindness to give us the inspiration to move forward.

Many older workers, still clinging to the social moorings of their past will decide to permanently retire.

Ten Trends

While there are many scenarios we can envision for how the coming years will unfold, and how this brief moment in time will permanently alter the course of history, here are a few trend lines that make sense to me.

1. This will go down in the history books as the most expensive crisis in all history. Every country is having to engineer a bailout package to save their businesses and put food on the table for the average worker. Over the coming month, inflation will raise its ugly head as the infusion of new capital begins to create a whole new set of problems.
2. Governments will vow to be more digital, more prepared, and more crisis-ready. At the same time, they will attempt to take back much of the power and control they’ve lost to multinational corporations. They will also vow to never let a single disease shut down the world ever again.
3. COVID-19 has been both a unifying force and a divider of worlds. Even as people are becoming more open and conversant with our remotest regions of the planet, wealthy people are becoming more entrenched and determined to protect their assets.
4. The healthcare industry should be prepared for some radical overhauls. They were neither prepared nor capable of managing the myriad of problems that arose. The healthcare system has been a failure for victims of heart disease, cancer, diabetes, meningitis, malaria, and a variety of other diseases. We have now reached the breaking point. While the individual healthcare workers have performed extraordinarily well, it has pointed out some deep-seated flaws in healthcare systems all over the world. Both governments and its citizens will demand more.
5. Every movie, television show, book, game, comic book, and research study produced before COVID-19 will suddenly feel dated.
6. The airline industry will soon be transformed from the cattle car experience of hauling large numbers of people in cramped spaces around the world to something a bit more humane. It will take a long time to rebuild the industry to the traffic levels of the pre-2020 glory years.
7. Our great study-at-home experiment will change education forever. Virtually every parent and child in the world has gotten a taste of what homeschooling is all about, and many will not want to go back to the same government-run schools. This, combined with emerging technology that will make education far more hyper-individualized, and we suddenly have the “perfect storm” for education to be transformed
8. Dealing with a common enemy is a great unifying force. It’s much harder for people from another country, race, religion, or culture to be viewed as a threat when you’ve both endured the trying times of a global crisis.
9. Cocooning is about to become a new social norm. There’s something very therapeutic about being able to hit the “pause button” on all the stresses of daily life and cuddle up in your own cocoon.
10. The unintended consequences will be huge. In much the same way a magician uses sleight-of-hand movements to distract us from what’s really going on, we will see countless books written on being blindsided by the unintended consequences resulting from the fixes, patches, and corrections engineered by our politicians.

What other things are we not prepared for?

Final Thoughts

To paraphrase a famous quote, COVID-19 is a paradox, wrapped in a mystery, inside an enigma.

Just when we think we understand the new rules of the game, they shift, grow bigger, or simply disappear.

Many times people refrain from major changes in their lives because they are afraid, and don’t think they can deal with it well. But in times of crisis, like now, when we have no choice, we suddenly do things we were afraid of in the past and realize that it is not that bad.

Despite all our progress and technological advancements, we are still very vulnerable. This time it was a pandemic, but next time it may be a massive solar flare, a giant EMP blast, an asteroid hitting the earth, or an unexplainable cooling of the core.

We all live in countries with aging systems, standards, and processes. Businesses with borderless economies are being taxed through a system that very much cares about borders.

Electric cars are wiping out money coming from gas tax. Cities that are heavily dependent on sales tax from car sales will soon have massive budget problems.

If technology progresses the way I’ve predicted, we are on the verge of an explosive transformation. Buckle your seatbelts, it’s going to be a rough ride!

As always, please take a few moments to consider the implications of these changes and let me know your thoughts.

As Chicago Mayor Rahm Emanuel once said, “You should never let a serious crisis go to waste!”

We’re entering unprecedented times, and yes, the coronavirus will go down in the history books as the most expensive crisis in all history…. so far! Perhaps WWI and WWII were more expensive, but we’re not done yet!

We are witnessing the black swan of all black swans.

As a futurist, I view my role as being a diligent observer, an analyzer of trends, and researcher of signals in uncovering important shifts amidst the chaos.

I’ve been watching the coronavirus as it moves around the world, as public health officials have put together a patchwork of quarantines, travel bans, and social isolation measures. The disruption in events, travel, manufacturing, and trade has had a range of unintended consequences — not all of them good, and certainly not all of them bad.

Ironically, we’re about to discover we’ve never been more emotionally connected while being so physically distant.

Here are 19 of the COVID-19 trend-lines we’re currently watching.

1. Most expensive crisis in all history.

No, we’re nowhere close to putting together a final tally for this but rest assured it will be massive. It is both global in nature and massively debilitating to close so many businesses all at once.

2. Rewriting the rulebook for dealing with future crises.

We now have a new rulebook in place for dealing with future contagions. At the same time, setting the stage for future problems. Even though 887,000 people die each year from Hepatitis B, and 730,000 die from Malaria, and 450,000 from the Rotavirus, every new virus will prompt a similar groan as people say, “Here-we-go-again!”

3. Hitting a giant reset button for planet earth.

We are now in the “pause” phase of effectively resetting life on planet earth. The implications of this “reset” will be felt for years to come as people begin to ask, “what things have changed, and what things remain the same?”

4. The economic pandemic will be far more painful than the virus pandemic.

To be sure, the coronavirus is more economically contagious than it is medically contagious. Death rates from a bad economy can easily make virus death rates look like a walk in the park. Bankruptcies, homelessness, suicides, scammer-campaigns, burglaries, petty theft, and other criminal activity will skyrocket.

One person’s spending is another person’s income. That’s how an economy works and what our $87 trillion global economy is all about. The domino effect fallout that happens when one segment of society stops spending is quickly multiplied, affecting people in every other country.

5. Shaking hands has suddenly become a symbol for “you’re an idiot.”

One of our most sacred business practices, of “sealing a deal with a handshake,” has been permanently tarnished.

6. Sweeping new powers for elected officials.

If you haven’t been paying attention, our wings of independence as workers and businesses have been permanently clipped. This is the first time in history governments have told private business to close. They are now exerting far more power and control than anytime in history.

Your reality is being reimagined as you’re reading this!

7. The biggest job transition in all history.

Business interruptions are extremely messy, and layoffs are mounting. Some will view this as a great time to switch careers, while others will think about starting their own business. In general, companies launched during a downturn tend to be far more durable and resilient than those started in better economies. I think it’s safe to say that this round of job losses followed by reemployment trends will be far different than anything in the past.

8. Handicapped by the hiring process.

With HR departments mushrooming in size and countless new hiring laws taking effect over the past decade, most businesses are gun-shy about streamlining the process. This will be an ongoing impediment during a time of recovery.

9. Our increasing awareness of the world means we may have to play by someone else’s rules.

Once China got their teams focused on dealing with the coronavirus, they formulated a game-plan that would be replayed in every other country around the world. If the virus had started in Japan, Brazil, or India, we might be taking a radically different approach.

10. The coming reinvention of healthcare.

Just as the bubonic plague ushered in an era of labor reforms and improvements in medicine in the Middle Ages, the coronavirus will force a number of major improvements in healthcare. Since it’s still too early to accurately predict how post-coronavirus healthcare will differ from pre-coronavirus healthcare, this is an area I’m monitoring closely.

11. The entire airline industry is about to be reborn as something new.

For most companies moving forward, travel expenses will be dramatically lower. Once businesses realize they can survive with a lot fewer face-to-face interactions, any proposed travel expenses will receive far more scrutiny. Keep in mind, the original sales pitch for video conferencing was based on dramatic travel savings.

12. Education is about to undergo radical changes.

We are now seeing the digital classroom being implemented on a global scale. Every teacher that has resisted this approach in the past is being told to get over it because there are no other options. Remote and digital education is certainly not new. Programs like Khan Academy have been around for more than a decade. How long before we are constantly switching between digital and physical classrooms? As Peter Diamandis likes to say, this will be the perfect time to digitize, dematerialize, demonetize and democratize education.

13. Transformation of retail.

Large stores like Walmart, Target, and Costco have become panic zone central as shelves are wiped clean by people going into survival mode. On the other side of the equation, are stores that are either ghost towns or closed completely. Moving forward, traditional retail storefronts will be even more challenged in competing with their online counterparts.

14. Delivery business’s opportunity to shine.

Within just the past few weeks, virtually everyone in the country has had to learn how to use some new delivery app. Companies like DoorDash, Grubhub, Instacart, and Uber Eats are getting swamped with orders. Delivery people are in huge demand, and the entire delivery industry is one of the few bright spots in the freelance and employment world.

15. Rethinking storytelling on a global scale.

From here on out, all of Hollywood’s movie and television scripts will be separated into pre-corona and post-corona era material. Handshakes, hugs, and personal meetings are out. Washing hands, wearing masks, and buying toilet paper are in. And our lexicon is changing to include phrases like “flattening the curve,” “social distancing,” “self-quarantining,” and “shelter in place.”

16. Coming age of flexibility, adaptability, and resilience.

As we dip into survival mode, we will all need to hone our skills in the area of flexibility, adaptability, and resilience. No, they’re not easy to teach nor easy to learn! Future employers will prioritize them as some of the key skill sets their hiring for.

17. The coming baby boom.

Brace yourself for an explosion of Christmas and New Years babies. Many of us have wondered what we will call those who follow Gen-Z, and now it is clear that they’ll be called the Corona Generation.

18. Cocoon of isolation and the loneliness epidemic.

Virtual friends are not a substitute for human contact. While the implementation of social distancing is crucial to preventing the coronavirus pandemic from spreading, the practice is also causing a “social recession,” a collapse in social contact that especially affects populations who are most susceptible to loneliness and isolation. The elderly are particularly vulnerable to loneliness at a time where the CDC is basically placing seniors in solitary confinement. Even a week in solitary will cause muscles to atrophy and many to lose their health and mobility.

19. The unintended consequences of COVID-19 will be epic.

When dystopian thinking and transformational thinking collide, great things can happen.

We are about to enter the most innovative period in all history. When people have time to think and reflect, they also have time to innovate. Millions of new businesses will be created, millions of new products launched, millions of new services transformed.

But for those who cannot adapt to the new realities of life, the COVID-19 downside will manifest itself in many stress-related ways including a ramp up in things like domestic violence, child abuse, suicides, drugs, alcohol, and spousal abuse. We may also see protests, riots, and fighting, but it doesn’t have to be that way.

Stop focusing on what you can’t do and reimagine a world of possibilities!

19 Silver Linings and the New Age of Opportunity

Take a deep breath. Now exhale. Do it again, maybe 200 times.

This is a once-in-a-lifetime opportunity. We’re all in this together. The entire world has been put on hold, so stop focusing on what you can’t do and instead, think of your life as a blank slate and start imagining how you can create the life you’ve always wanted.

1. Just do nothing. Imagine what it feels like to do nothing.
2. Catch up on your sleep.
3. Reintroduce yourself to your family.
4. Learn to be a good parent. Listen to your children. Calm their fears. They will love you forever if you seriously listen to what they have to say. Meaningful conversations are a fine art and practice makes perfect.
5. Learn to cook. Stop complaining about the restaurants you can’t go to anyway, and do it yourself.
6. Plan your next vacation. Spin the globe and see where it will take you.
7. A time for introspection. Learn to meditate, or yoga, or just sit quietly and listen to the sounds of life.
8. Go on a hike. While most gyms are closed, this is a great time to improve yourself physically and emotionally.
9. Volunteer to help a friend, or a nonprofit, or a community group.
10. Take an online course, or two, or twelve.
11. Take up gardening.
12. Create an online business.
13. Launch a movement, a cause, and learn the tools for making it happen.
14. Pick up a new hobby.
15. Write the book you’ve always wanted to write.
16. Write a movie script, a Broadway play, lyrics for a song, a business plan, or your own memoirs. But whatever niche you choose, just keep writing.
17. Create your own channel. Whether it’s a YouTube channel, TikTok channel, Instagram channel, Patreon channel or something else, your legacy is calling you.
18. Make a conscious effort to become the person you’ve always wanted to be.
19. Plan something big. Don’t let the walls that held you captive in the past determine the freedom you have to work with in the future.
20. Catch up on old episodes of the Futurati Podcast.

This is a golden opportunity to reinvent yourself. How will the “new you” be different from the “old you?”

Final Thoughts

As a kid growing up in the 60s and 70s virtually everyone knew about quicksand. For filmmakers it was the perfect recipe for excitement. Create a pool of water, thicken it with oatmeal, and add pieces of floating cork

Viewers were instantly gripped by the panic of “we’re sinking!” Can our heroes possibly escape this life-threatening situation before it’s too late?

Nearly every movie and television show during my childhood had a scene where someone important ran into quicksand, and we all got to know the rules for surviving it quite well.

But quicksand is far less of a threat than we were led to believe. Studies have found it is impossible to be completely submerged in quicksand because humans are less dense than quicksand and a person will only sink to their waist or chest before they begin to float.

For most kids, quicksand was a source of ongoing nightmares because it occupied a disproportionate chuck of our brain power.

Quicksand is an interesting analogy for what the coronavirus hysteria has been feeling like. But it doesn’t have to be that way.

We are entering the golden age of opportunity. This will become a turning point in everyone’s lives.

COVID-19 will accelerate our digital lives, so we should begin to think in terms of unlimited possibilities. It’s offering us time to seriously reinvent every aspect of modern living.

It’s our time to help those in need, connect with old friends, forge new relationships, and clean up old to-do lists.

Knowing this, how will you use this opportunity to change your life and the lives of others?