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The History of the Office … and Why it Matters for the Office of the Future

by | Oct 6, 2022 | Future of Work

Futurist Speaker Thomas Frey Blog: The History of the Office … and Why it Matters for the Office of the Future

Recently, I was listening to a podcast from Marc Andreessen, who commented that there were no headquarters for the Roman Empire since people back then didn’t really have a need for offices.

I’m not sure that’s completely true. After all, the Romans did invent the business district, and there certainly needed to be a few offices in the palace for the white-collar workers of that era to keep records regarding trade, crop production, census, and other information.

What is certainly true, though, is that offices then as now, reflect, in radically different ways, how we work, communicate, and collaborate. Those factors have evolved over time and will continue to do so.

The Beginning and Middle Ages of Offices

Early offices seemed to be simply places of solitude in which to do solitary work – scribing, copying, accounting, and so on. We don’t get the sense that they were places of collaboration. They were shared worksites in locations that also housed records related to the kingdom and, later, commercial entities.

Eventually, those scribes and their peers did their work in locations meant primarily for information storage. It made sense to do the counting and ciphering in the location where that data, in the form of pages and scrolls, would be stored.

Then, as enterprises required more and more employees, these information storage-based offices also served as places of coordinated, overseen activity. As late as the mid-1900s, working in an office wasn’t so much for the sake of team building, planning, and problem-solving as it was for top-down communication, direction, and oversight.

Modern Offices

With the advent of Cloud storage in the 1980s and 90s, the need for offices to serve as central information repositories became less compelling.

At the same time, influential business leaders like Peter Drucker were promoting the idea of employee empowerment and management delegation. These radical ideas ultimately led to less hierarchy within office environments, and offices began serving as ecosystems in which teams could collaborate and where innovation could be nurtured.

To accommodate this, at the turn of this century, office space began to look different, with increased shared space (including, unfortunately, cubicle farms) and open work environments, complete with the ubiquitous foosball tables, coffee bars, and bean bag chairs in rooms of solitude.

Communication Tech Changes Teams … and Offices

As businesses became more global, international organizations needed to remain in touch to coordinate and collaborate. With teams more geographically dispersed and thanks to improved interactive communication technology, co-location became less important. Offices connected with other offices and people connected with offices through teleconferences. Remember conference calls?

Video conferencing technology was actually developed in the mid-1900s (Bell’s Picturephone was demonstrated at the New York World’s Fair in 1964), but it was incredibly expensive and not terribly practical for widespread business use until the introduction of Skype and WhatsApp after the turn of the century.

Today’s popular video conferencing tools like Zoom and Microsoft Teams emerged just in time – a few years before the pandemic.

Futurist Speaker Thomas Frey Blog: Communication Tech Changes Teams … and Offices

The Great Scatter and Work from Home

At the outset of the pandemic, offices went dark, and organizations took full advantage of these communication tools as their employees transitioned to working from home. Whereas previously, these technologies were used primarily for connecting multiple offices or people to offices, now they are used to connect teams of individuals without any office.

It’s interesting to consider that video conferencing has led to physical isolation and, in too many cases, reduced emotional investment in a team’s shared purpose instead of drawing people and offices together.

Today, the future of the office stands at a crossroads. Will it survive as a place for workers and teams to work in a home away from home, or will offices completely fade away, leaving companies to devise other methods for developing cohesion and collaboration?

The answer is: “neither” and “both.” It will vary by company and employee and reflect the relative clout of each at any point in time.

What’s clear, though, is that offices will look different than they do now, trends that may have been underway prior to the pandemic but were sent into hyperdrive in the past several years.

Nine Visions of the Next Version of the Office

Given the historical evolution of the office from an information repository to a collaborative space and the pandemic-driven enhancements in intra-office communication/collaboration technology, what lies ahead for the future of the office?

  1. Most major companies will maintain headquarters and major regional offices. For many, an office is a part of their brand, as much as the Hollywood sign isn’t just there to tell us where we are but to conjure up the city’s unique aura.
  2. If they choose to, owners of desirable and trendy companies will be able to make tomorrow’s offices look a lot like the offices of five years ago. Elon Musk has reportedly told his Tesla employees they must work at least 40 hours each week in Tesla offices. Those who don’t want to comply can “pretend to work elsewhere,” he tweeted.
  3. Office vacancy rates will decline. During the pandemic, the pendulum swung well toward work-from-home-or-anywhere during the pandemic and remained there as defiant workers said they’d never go back. But the realities of today’s economic downturn are putting clout back in the hands of management.
  4. Many companies, unlike Tesla, will compromise and create hybrid office arrangements that combine days in the office with days outside the office. Days in the offices will feel more like a business trip – a chance to change scenery and stay in touch with colleagues and friends. Employees may be even less productive on those days due to these distractions.
  5. Most companies will have a smaller office footprint, thanks to desk sharing, hybrid schedules, and employees who will remain remote due to pandemic-era relocations.
  6. Offices will be reconfigured and rearranged. The pandemic may be over, but memories are long. Concentrated cubicle areas, for example, will feel dangerous – they’ll go the way of floppy disks, fax machines, pagers, and file cabinets. Offices will still have a common workspace but with plenty of elbow room.
  7. To compete with home offices and coffee shops, offices will feel a little more like both, with relaxed dress codes, flexible hours, and more on-site amenities.
  8. Some “offices” will exist solely in the Cloud. For example, my son works for GitLabs, the world’s largest fully remote company, and it’s growing by leaps and bounds.
  9. Owners will need to integrate emotional well-being considerations into their office space infrastructure and office activities. Our world has changed in the past three years – even beyond the impact of the pandemic – and it will be more important than ever to maintain an office that feels like a respite from the world.

In the future, fewer employees will work full time from offices. But these spaces will always be a part of corporate life in general, even as they continue to evolve to meet the needs of company leaders and, increasingly, their employees.

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The History of the Office … and Why it Matters for the Office of the Future

by | Oct 6, 2022 | Future of Work

Futurist Speaker Thomas Frey Blog: The Canyon Ferry Disaster

Built in 1954, the Canyon Ferry Dam has stood as an engineering marvel, powering over 100,000 homes.

Modern civilization is built on precision, innovation, and control—but when one failure occurs in an interconnected system, the consequences can be unstoppable. The Canyon Ferry Disaster is more than a catastrophe; it is a cautionary tale of how a single breach can unravel decades of progress, setting off a chain reaction of destruction that no one can stop.
What began as a fracture in one dam quickly escalated into the largest infrastructure collapse in American history. One after another, dams crumbled, rivers swelled beyond control, and cities vanished beneath an unrelenting flood. The Missouri River, once a lifeline for millions, became a weapon of mass destruction, leaving entire states submerged and the nation in chaos.

This is not just the story of a disaster—it is the story of how fragile our modern world truly is. This account will trace the slow-motion nightmare that unfolded over twelve days, the desperate evacuations, and the lessons we must learn to ensure this never happens again. Because if history has taught us anything, it is this: when the first dam breaks, the clock starts ticking.

1. Setting the Stage: A Calm Before the Chaos

The Missouri River glides silently beneath the warm glow of an early spring sunset, its surface undisturbed, almost tranquil. The vast Canyon Ferry Reservoir stretches to the horizon, a colossal body of water swollen to its limits by the seasonal snowmelt. Beneath its smooth facade, 134 billion cubic feet of water press against the towering Canyon Ferry Dam, a monolith of stone and steel standing guard over Montana’s rugged landscape.

Built in 1954, the dam is more than just an engineering marvel—it is a lifeline. Its hydroelectric turbines provide power to over 100,000 homes, its waters irrigate thousands of acres of farmland, and its reservoir draws boaters, anglers, and campers seeking escape into Montana’s wilderness. At 210 feet high and 3,280 feet long, it is a sentinel of progress, a testament to mankind’s ability to tame nature’s fury.

But below the surface, unseen and unforgiving forces are at play.

Downstream, the Missouri River winds its way through a chain of dams, each a critical link in the region’s infrastructure. The Hauser Dam, just 14 miles away, holds 5 billion cubic feet of water in check. Farther down, 30 miles from Canyon Ferry, the Holter Dam contains another 12 billion cubic feet. Together, these structures balance power and control, protecting Helena, Great Falls, and dozens of smaller communities nestled along the riverbanks.

Beyond them, the Missouri River Basin sprawls across the heartland, home to over 2.5 million people who depend on its waters for drinking, industry, and agriculture. While only a fraction of them live within the immediate floodplain, a catastrophic failure here would send shockwaves across the Midwest, disrupting power grids, supply chains, and entire economies.

Yet, on this serene evening, there are no warnings, no sirens—only a quiet, uneasy stillness. A handful of anglers cast their lines into the glassy waters, unaware that history is about to change.

Because at this very moment, a plan is in motion. A deliberate act of destruction has been set into place—one designed to exploit the river at its most vulnerable. The conspirators know the stakes. They understand the chain reaction that a single breach will unleash. And they know that within hours, this calm reservoir will become an unstoppable force of devastation.

For now, the only sounds are the splash of fish breaking the surface and the soft rustling of wind through the pines. The Canyon Ferry Dam stands, silent and unyielding.

But not for long.

Futurist Speaker Thomas Frey Blog: The Prelude to Destruction

The Canyon Ferry Reservoir has long been a hidden gem tucked into the mountains of Montana.

2. The Prelude to Destruction

Dressed in unremarkable fishing gear, two men unload a motorized raft on the quiet eastern edge of the Canyon Ferry Reservoir. To an untrained observer, they appear to be ordinary fishermen, blending seamlessly into the tranquil surroundings. But their actions—subtle, deliberate—betray their true intent. Weighted backpacks filled with explosives, carefully constructed to withstand the pressure and turbulence of deep water, are lowered into the raft. The payload, consisting of seven interconnected explosive packs, is designed to deliver a synchronized detonation capable of breaching even the most robust dam structures.

The dam's spillway—its Achilles' heel—is their target. The Canyon Ferry Dam, holding back 134 billion cubic feet of water, stands as a critical point in the Missouri River’s intricate hydrological system. A breach here would unleash catastrophic downstream consequences. The Hauser Dam, 14 miles downstream and containing 5 billion cubic feet of water, would likely fail within hours. Holter Dam, located 30 miles from Canyon Ferry and holding 12 billion cubic feet, would inevitably collapse under the combined pressure. Together, these three dams control the flow of water through a basin that directly supports over 300,000 residents in Montana while indirectly impacting millions across the Midwest.

Under the cover of nightfall, the perpetrators navigate their raft with care, steering away from any prying eyes or patrol boats. The reservoir, spanning 10 miles, offers them plenty of space to operate in relative isolation. As they approach the dam’s spillway—a point they meticulously identified as the structural weak spot—they move with precision.

Their explosives are tethered along a cable designed to span the height of the dam’s foundation. Each pack is carefully positioned at calculated depths to maximize the impact of the detonation, ensuring that the initial blast will penetrate the earth and concrete barrier holding back the massive reservoir. The tether is anchored securely to the spillway wall, and the waterproof timers are activated. The countdown begins, set to deliver devastation at precisely 12:02 a.m.

The two men work in silence, their practiced efficiency reflecting months of planning. They know the stakes: a breach at Canyon Ferry will initiate a chain reaction, leading to the catastrophic failure of dams further downstream. As they finish their task, the duo vanishes into the surrounding wilderness, leaving no trace of their presence.
This single act sets the stage for a disaster that will reshape the lives of millions. Helena, the state capital located 23 miles from Canyon Ferry, is home to over 30,000 residents who rely on the dam for water, power, and flood control. Beyond Helena, the floodwaters will race toward Great Falls, a city of 58,000, and eventually to the broader Midwest, where the economic and human toll will be felt by millions.

By midnight, the tranquility of the Montana night will give way to an engineered catastrophe as the first moments of destruction begin to unfold.

Futurist Speaker Thomas Frey Blog: Emergency Crews Mobilize

At precisely 12:02 am, the stillness of the Montana night is shattered.

3.) The Midnight Call: Emergency Crews Mobilize

At precisely 12:02 a.m., the stillness of the Montana night is shattered. A deep, concussive explosion rips through the base of Canyon Ferry Dam, sending shockwaves through the massive concrete structure. The once-unyielding wall of reinforced concrete and earth buckles, and within seconds, a catastrophic breach opens.

The reservoir, swollen with 134 billion cubic feet of water, unleashes its fury, carving a violent new channel through the canyon walls. A roaring, frothing wave surges downstream at over 30 mph, erasing roads, bridges, and homes in its path.

The Midnight Alarm: Emergency Crews Awaken

Within minutes of the explosion, emergency dispatch centers across Montana light up with frantic calls.

  • Montana Highway Patrol officers jolt awake to the shrill ring of their radios, orders crackling through the speakers:
    “Evacuate all communities along the Missouri River. The dam is gone.”
  • Firehouses scramble to respond, their crews grabbing gear in a blur of movement as sirens scream through sleeping towns.
  • National Guard units, roused from their beds, are ordered to immediate deployment, their convoys speeding toward the rising disaster.

The news spreads in waves of disbelief and urgency.

  • Dispatchers struggle to relay information, overwhelmed by a flood of 911 calls from terrified residents.
  • Mayors and emergency coordinators in Helena, Great Falls, and beyond are jolted awake by emergency briefings—what they hear defies belief.
  • Hospitals activate mass casualty protocols, clearing emergency rooms for an influx of injured evacuees.

As the first reports filter in—Canyon Ferry is gone, Hauser is failing, Holter is next—one thing becomes clear: this is no localized disaster. This is a national catastrophe in motion.

The First Domino: Hauser and Holter Collapse

By 12:30 a.m., emergency responders in Townsend, East Helena, and Helena are already in the streets, pounding on doors, screaming at people to evacuate. But the flood moves faster than they can warn.

  • The Hauser Dam, just 14 miles downstream, is overwhelmed within 45 minutes. The 5 billion cubic feet of water behind it surges free, adding fuel to the already unstoppable wave.
  • By 2:00 a.m., Holter Dam (holding 12 billion cubic feet) collapses, its concrete walls buckling under the relentless force.

The Missouri River has now doubled in volume, multiplying its destructive power with each collapse.

A Night of Chaos: Emergency Crews Race Against Time

With every hour that passes, the flood picks up speed, debris, and lives.

  • State troopers in helicopters broadcast evacuation orders over loudspeakers, their voices barely audible over the roaring flood.
  • Firefighters and medics stage along higher ground, awaiting the injured—but knowing their numbers will quickly overwhelm resources.
  • National Guard engineers race to reinforce bridges and levees, but it’s already too late for many.

The entire state of Montana is now in a state of emergency.

Great Falls: The Next City in Line

Located 75 miles downstream, Great Falls (population 58,000) braces for the inevitable. The Missouri River is now a runaway force of destruction, fed by three dam failures.

  • At 4:30 a.m., city sirens wail, warning of the incoming wall of water.
  • Military helicopters circle above, lighting up the darkness with searchlights as they pull stranded residents from rooftops.
  • Highway patrol officers form human chains, dragging people from stalled vehicles on submerged highways.

The Missouri River is no longer a river—it is a weapon, carrying the flood toward even more densely populated regions.

Dawn Brings a Grim Reality

By 6:00 a.m., the rising sun reveals a transformed landscape. The waters now stretch for miles beyond the riverbanks, swallowing entire towns like an advancing ocean.

  • Over 500,000 residents across the Missouri River Basin are without power, clean water, or escape routes.
  • Railroads, highways, and supply chains are severed, cutting off vital aid to affected areas.
  • Rescue crews, exhausted and overwhelmed, begin marking buildings with spray paint, signaling where survivors have been found—and where bodies remain.

The nation wakes up to the biggest disaster in modern American history—and it is only just beginning.

Futurist Speaker Thomas Frey Blog: The Cascading Failure of Missouri River Dams

Over the coming days, over 300 bridges will be destroyed!.

4. The Domino Effect: From Montana to the Midwest

The Cascading Failure of Missouri River Dams

As the breach at Canyon Ferry Dam unleashes 134 billion cubic feet of water, a deadly chain reaction begins, overwhelming the Missouri River’s system of dams and reservoirs. The surging flood quickly overcomes the Hauser Dam (14 miles downstream, holding 5 billion cubic feet) and then slams into the Holter Dam (another 15 miles downstream, containing 12 billion cubic feet). Each failure amplifies the flood’s destructive force, accelerating its deadly march across Montana.

Yet, this is just the beginning. The water, now a roaring deluge of over 150 billion cubic feet, is propelled downstream by the Missouri River’s rapid elevation drop—a geographical feature that turns a disaster into a catastrophe.

From Canyon Ferry to Fort Peck Dam, the Missouri River plunges more than 1,000 feet in elevation over a 300-mile stretch. This steep decline transforms the flood into a fast-moving torrent, exponentially increasing its power. The river, normally controlled by a series of hydroelectric projects, is now an unchecked, relentless force.

The Final Stand: Fort Peck Dam

Located nearly 300 miles northeast of Canyon Ferry, Fort Peck Dam is the largest dam on the Missouri River and one of the most massive earthen dams in the world. Completed in 1940, it stands 250 feet high and 21,026 feet long, forming the Fort Peck Reservoir, which stretches 134 miles and holds an astonishing 19 million acre-feet (825 billion cubic feet) of water. This dam plays a critical role in regulating the Missouri River’s flow and preventing catastrophic floods.

But as the floodstorm barrels toward Fort Peck, engineers at the dam realize the terrifying reality: the dam’s current outflow system cannot release water fast enough to compensate for the incoming surge. Fort Peck is already at near-capacity from spring runoff, and with the combined floodwaters from Canyon Ferry, Hauser, and Holter, the reservoir’s levels begin to rise at a staggering rate.

At 10:45 a.m., the reservoir has exceeded emergency spillway levels. The earthen dam, never designed to withstand such an overwhelming surge, starts showing signs of structural failure. Engineers scramble to increase controlled releases, but it’s futile.

By 11:12 a.m., a massive section of Fort Peck’s earthen embankment gives way. Within minutes, the entire eastern section collapses, sending a 150-foot-high wall of water racing downstream at over 30 mph.

The Cataclysm Unleashed

With Fort Peck’s 825 billion cubic feet of water now joining the flood, the torrent has become an unstoppable inland tsunami, moving relentlessly toward Garrison Dam in North Dakota. The elevation drop between Fort Peck and Garrison spans over 300 feet, adding even more momentum to the water’s deadly charge.

By 3:30 p.m., the Garrison Dam, one of the largest hydroelectric facilities in the U.S., collapses under the onslaught. This final breach sends a surge of over 2.5 trillion cubic feet of water cascading down the Missouri River, obliterating towns, cities, and infrastructure across Montana, North Dakota, South Dakota, and the Midwest.

Futurist Speaker Thomas Frey Blog: The Slow March of Disaster

While most people have been warned to evacuate, the destruction of property is unfathomable.

5.) The Slow March of Disaster: A Nation Watches in Horror

By daylight, the unstoppable wall of water has already consumed much of Montana and North Dakota, and now it creeps—agonizingly slow yet inescapable—toward the heart of the Midwest. The disaster does not strike all at once. Instead, it unfolds in slow motion, a grinding inevitability that emergency crews and news helicopters track in real time, broadcasting the destruction hour by hour to a stunned nation.

Bismarck Overwhelmed: The Water Rises, and Hope Fades

From the air, Bismarck looks like a city under siege by nature itself. The once-mighty Missouri River has swollen to five times its normal width, and levees that held through the night are now visibly bulging, crumbling, then failing altogether.

Helicopters hover over the stranded residents, capturing footage of entire neighborhoods gradually vanishing beneath the encroaching flood. The footage is surreal—people wading through waist-deep water, clutching their children and whatever belongings they can carry.

On the ground, emergency responders battle exhaustion as they ferry stranded families to safety in boats. Some neighborhoods are completely cut off, leaving rescue crews to make impossible choices about who to evacuate first.

  • Bismarck’s flood stage is typically 16 feet, but by noon, the water has risen past 35 feet—and it keeps climbing.
  • Highway 83, the last major evacuation route, is swallowed in slow motion.
  • National Guard troops coordinate rooftop rescues while power stations spark and fail.

The collapse of Garrison Dam upstream means that Bismarck’s fate is sealed—the city will not be spared. Residents flee to higher ground, watching their homes become part of the ever-widening floodplain.

Oahe Dam Teeters on the Brink: The Clock Runs Out

Further downstream, Pierre, South Dakota, waits in agonizing silence. Residents have been watching the rising water for days, knowing the Oahe Dam stands between them and annihilation.

Live news feeds capture the moment the colossal structure gives way. At 9:40 a.m., an earthen section of the dam cracks, buckles, then collapses. The dam’s 102 billion cubic feet of water explode outward, sending a new tidal wave racing toward South Dakota’s capital.

From above, helicopters capture the moment the surge hits downtown Pierre. Streets become rivers, cars float like toys, and entire buildings dislodge and drift away. The bridge spanning the Missouri River collapses, cutting off all hope of escape for those still trapped on the wrong side.

  • Pierre’s population of 14,000 has less than 30 minutes before the entire city is underwater.
  • The flood, now carrying the force of three dam failures, picks up even more speed as it descends into South Dakota.
  • Livestock in nearby fields struggle in the churning water, helpless as their pastures become part of the widening disaster.

Sioux City: The Evacuation Race Against Time

As the water thunders southward, Sioux City, Iowa, watches and waits, its people glued to live updates of Pierre’s destruction. They know they are next.

The city’s levees, reinforced only hours earlier, are now visibly weakening. Military convoys rush thousands toward higher ground, but the roads are choked with traffic, a slow-moving panic.

By mid-afternoon, the inevitable happens—the Missouri River breaks through. The flood arrives not as a single towering wave, but as a relentless surge, rising inch by inch until the entire city is drowning.

  • Families abandon vehicles on flooded highways, scrambling for higher overpasses.
  • Shelters overflow as tens of thousands are displaced.
  • A power station explodes in a shower of sparks, plunging half the city into darkness.

Final Thoughts - A Pill for Humanity’s Future

The Canyon Ferry Disaster is more than a tragedy—it is a warning. A single point of failure unraveled the entire Missouri River Basin, leaving millions displaced and the heartland in ruins. The disaster underscores the fragility of our systems and the urgent need for innovation, resilience, and vigilance.

As communities embark on the long road to recovery, one truth is clear: we must redesign our world to prevent such catastrophic chain reactions from ever happening again. The lessons of this tragedy must shape the future, ensuring that our civilization does not crumble under the weight of its own complexity.

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Book Futurist Speaker Thomas Frey